1. INTRODUCTION
Forex Magnets (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (forexmagnets.com) and use our educational services.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. INFORMATION WE COLLECT
2.1 INFORMATION YOU PROVIDE DIRECTLY
We collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number or WhatsApp number
- Country of residence
- Trading experience level (as provided in forms)
- Any information you include in messages, enquiries, or feedback forms
2.2 INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Cookies and similar tracking technologies (see Section 7)
2.3 INFORMATION FROM THIRD PARTIES
We may receive limited information from third-party services such as payment processors, advertising platforms (e.g. Meta, Google), and analytics providers. This information is used solely to improve our services and marketing effectiveness.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide and deliver our educational services and course materials
- To process enrolments and payments
- To communicate with you about your account, courses, and support enquiries
- To send you marketing communications (with your consent)
- To improve our website, courses, and overall user experience
- To analyse website usage and performance
- To protect against fraud, abuse, and unauthorised access
- To comply with legal obligations and enforce our Terms and Conditions
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
4.1 SERVICE PROVIDERS
We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including payment processors, email marketing platforms, and analytics tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
4.2 LEGAL REQUIREMENTS
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, safety, or property.
4.3 BUSINESS TRANSFERS
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. DATA RETENTION
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:
- Account information: retained for the duration of your account plus 2 years after closure
- Transaction records: retained for 7 years as required by UAE financial regulations
- Marketing data: retained until you withdraw consent or unsubscribe
- Analytics data: retained in anonymised form indefinitely for statistical purposes
6. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure storage of personal data with access controls
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. COOKIES AND TRACKING TECHNOLOGIES
7.1 TYPES OF COOKIES WE USE
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for the basic operation of our website, such as maintaining your session and security.
- Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how to improve our services. We use tools such as Google Analytics for this purpose.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across platforms such as Meta and Google.
7.2 MANAGING COOKIES
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website.
8. YOUR RIGHTS
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to certain processing activities, including direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to your request within 30 days.
9. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the UAE, including countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: Forex Magnets
Website: forexmagnets.com
Email: Forexmagnets324@gmail.com
Location: United Arab Emirates
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